administration
our team
Our Administrative Team
Educational Services
LEADERSHIP
Catherine Canzani: Director – Complementary Educational Services
CONTACT
Tel.: 819 868-3100, ext. 55035
Email: ces@etsb.qc.ca
RESPONSIBILITIES
Provides specialized support to help all students achieve success and reach their full potential. Services include individualized inclusive learning support, programs for students with special needs, and coordination of the Special Education Advisory Committee.
➡️ Discover our services for Students with Special Needs (Inclusive Education)
➡️ Learn more about the Special Education Advisory Committee (SEAC)
LEADERSHIP
Maude Danis-Coulombe: Assistant Director of Continuing Education – Pedagogical Services (Adult Sector)
CONTACT
➡️ Contact the Continuing Education
RESPONSIBILITIES
Proposes educational pathways and training opportunities for adult learners and those seeking career development. Offers adult general education, vocational training, and student and employment services to support lifelong learning, career growth, and workforce readiness.
LEADERSHIP
Stéphane Hamel: Assistant Director – Information & Communication Technology Services
RESPONSIBILITIES
Maintains and supports the technological infrastructure that enables effective operations and learning. This includes data processing, systems support, and technical services across the organization. It also supports the one-to-one Chromebook deployment for all students from grade 5 to secondary 5.
LEADERSHIP
Emmanuelle Gaudet: Director – Instructional Technology & Pedagogical Services (Youth Sector)
Nicole Carrière: Assistant Director – Pedagogical Services (Youth Sector)
Maude Danis-Coulombe: Continuing Education & Pedagogical Services (Adult Sector)
CONTACT
For pedagogical services (including homeschooling):
Tel.: 819 868-3100, ext. 55035
Email: pedservices@etsb.qc.ca
For eligibility & registration:
Tel.: 819 868-3100, ext. 55012
Email: registration@etsb.qc.ca
RESPONSIBILITIES
Supports teaching, learning, and educational innovation across the school board. The team provides pedagogical guidance, professional development, homeschooling support, implementation of the Quebec Education Program (QEP), learning resources, community partnerships, and support for school-based projects and initiatives.
➡️ Learn more about our pedagogical services
LEADERSHIP
Marie-Andrée Cloutier: Assistant Director & Custodian – International Student Program (ISP)
CONTACT
➡️ Contact the International Student Program (ISP)
RESPONSIBILITIES
Welcomes international students and supports their successful integration into local schools and communities. The program also coordinates homestay family placements and provides ongoing support throughout the students’ stay.
Finance, Business & Operations
LEADERSHIP
Sophie Leduc: Director – Financial & Taxation Services
CONTACT
Please note that we are open from Monday to Friday between 8:00 AM to 4:00 PM (closed for lunch between 12:00 and 1:00 PM).
For accounts payable:
Tel.: 819 868-3100, ext. 55054
Email: payable@etsb.qc.ca
For school taxation:
Please make sure to read the FAQ on school taxation before contacting us.
Tel.: 819 868-3100, ext. 55072
Email: taxation@etsb.qc.ca
RESPONSIBILITIES
Oversees the organization’s financial management and taxation responsibilities. This team manages taxes, finances, accounts payable, and financial reporting and documentation.
LEADERSHIP
Éric Plante: Director – Material Resources
CONTACT
Email: bgteam@etsb.qc.ca
RESPONSIBILITIES
Maintains and improves school facilities to ensure safe, functional, and welcoming learning environments. Responsibilities include building maintenance, air and water quality monitoring, and facility and grounds upkeep.
LEADERSHIP
Shawn Champigny: Director – Secretary General, Communications & School Transportation Services
Bruce Banfill: Assistant Director – School Transportation Service
CONTACT
➡️ Contact the School Transportation Service
RESPONSIBILITIES
Coordinates safe and efficient student transportation. Services include bus information, bus passes, delay notifications, out-of-basin transportation requests, school locator tools, and support for walkers.
Governance, Communications & Human REsources
LEADERSHIP
Shawn Champigny: Director – Secretary General, Communications & School Transportation Services
CONTACT
Tel.: 819 868-3100, ext. 55025
Email: communications@etsb.qc.ca
RESPONSIBILITIES
Manages internal and external communications to keep stakeholders (staff, students and parents) informed and engaged. This includes handling media requests, producing newsletters, and maintaining the school board website.
➡️ Read our CONNECTIONS newsletter for updates, resources, and highlights
➡️ Discover our public notices for official board announcements
➡️ Learn more about School/Centre Closures when a storm or emergency happens
LEADERSHIP
Kandy Mackey: Director General & Director of Schools/Centres
Sophie Leduc: Assistant Director General
Maude Danis-Coulombe: Assistant Director of Continuing Education – Pedagogical Services (Adult Sector)
Shawn Champigny: Secretary General
CONTACT
Tel.: 819 868-3100, ext. 55005
Email: dg@etsb.qc.ca
RESPONSIBILITIES
The General Directorate provides strategic leadership for the Eastern Townships School Board, working closely with the Council of Commissioners, senior management, schools, and communities to advance ETSB’s mission, vision, and priorities. The team brings together the organization’s leadership to ensure coherence, collaboration and purposeful action across the Board. From advancing the Commitment-to- Success Plan to responding to emerging opportunities and challenges, the General Directorate works to create the conditions for student success, staff growth and strong, connected communities.
LEADERSHIP
Caroline Dufresne: Director – Human Resources
Sarah Diotte: Assistant Director – Human Resources
CONTACT
For general inquiries:
Email: hr@etsb.qc.ca
For inquiries regarding Bill 47 requests:
Email: atlas@etsb.qc.ca
RESPONSIBILITIES
Supports employees through personnel management, payroll administration, salary and benefits services, and absence management. The department also oversees career opportunities, recruitment, and Bill 47 requirements and inquiries.
LEADERSHIP
Shawn Champigny: Director – Secretary General, Communications & School Transportation Services
CONTACT
For secretary general:
Tel.: 819 868-3100, ext. 55025
Email: secgen@etsb.qc.ca
For record management & archives:
Tel.: 819 868-3100, ext. 55026
Email: archives@etsb.qc.ca
RESPONSIBILITIES
Ensures compliance, transparency, and sound governance across the organization. Responsibilities include annual reports, complaints management, Council of Commissioners and Governing Board support, Central Parent Committee management, school elections, records management and archives, as well as by-laws, policies, procedures, and guidelines.
➡️ Read more about our Record Management & Archives
➡️ Read our By-Laws & Policies
➡️ Discover the Complaint Process – Student Ombudsman
➡️ Discover our Council of Commissioners
